Here are some quick answers to a few of our most commonly asked questions. For our full help section, check out the links on the left.
Registering with us helps speed up the ordering process for you and allows you to keep track of your orders and refunds online. Read more...
For detailed Shopping Process, Click to Read more....
Can't find your favourite dresses on our website? Don't worry, We provide make to your own picture serivce, you design, we make. Read more...
A dress with the ideal size is crucial in enhancing your appeal. First, don’ t consider taking an exact measurement for your body to be difficult or time-consuming. You can ask a seamstress for help. Or just do this with your friend within minutes. Follow us and you will know how to accurately measure for your dress below.
We can send fabric samples or full color swatch books. it cost a little fees. Read more for ordering and price details.
We make paying for your orders easy by providing a range of convenient payment options. You can choose the right payment method for you. Read more
We give our client various discounts, including coupon code, providing batch orders like bridesmaid dresses a discount price. Read more
When you choose to pay with Western Union, please follow these 4 simple steps
Your satisfaction is our long-term pursuit and upmost concern. Once your package has arrived, we encourage you to open to check and make sure that the items meet your requirement. If the items are not satisfactory in any aspect,please click here for more details.
Sure do! We have more than 10 options for our international customers: USPS First-Class Mail International (lower cost), United Parcel Service International, DHL, and TNT. For more details, click here.
Shipping usually will take less than 5 days, for detailed shipping time, please click here.
We will send a delivery confirmation letter with the tracking number to you after your order is shipped out. Then you can track your package situation with this number on courier's website, Please refer to more details on Contact with local Couriers.
Whether you choose a standard size or give us your custom measurements, all our dresses and tuxedos/dress suits are personally tailored for you from scratch. We treat each dress with special care and dedication.Click here to see how we make your dress step by step
Our factory located in China, we have been at the forefront of bridal design for over 10 years in which time she has grown to iconic status in the industry.
Due to different time zone, Our working hour in Pacific Time is as below:
01:00 AM - 08:00 AM and 17:00 PM - 24:00 PM,
From Monday To Sunday
Normally during working time you can expect a reply in less than 1 hours.
Sorry that currently we don't have stores overseas.
Yes, we can custom make the length of the dress, our dresses are custom made to order, we can follow your measurements to make the dress. You can send us your height measurement request by email after ordering, we will manually handle it for you.
Yes, we do rush orders. we provide four kinds of delivery time for you to choose:
Arrive in 18-24 days after ordering. Free
Arrive in 12-18 days after ordering. $15 USD
Arrive in 8-12 days after ordering. $30 USD
Arrive in 7 days after ordering. $65 USD